Last updated: 17/09/2025

Terms & Conditions – Protected VPN

These Terms & Conditions (“Terms”) govern your use of the Protected VPN app and services. By downloading, installing, or using Protected VPN, you agree to these Terms. If you do not agree, please do not use the service.

1. Service Use

  • Protected VPN is provided for personal and lawful use only.

  • You are responsible for ensuring that your use of the service complies with all applicable laws in your country.


2. Prohibited Activities

You must not use Protected VPN for:

  • Sending spam, malware, or other harmful content.

  • Engaging in hacking, fraud, or illegal downloads.

  • Infringing copyright, trademarks, or other intellectual property rights.

  • Harassing, abusing, or harming others.

  • Attempting to disrupt or overload our servers or networks.

We reserve the right to suspend or terminate accounts involved in prohibited activity.


3. Subscriptions & Payments

  • Protected VPN is a paid subscription service.

  • Payments are processed securely through Apple App Store, Google Play Store, or other authorised payment providers.

  • Your subscription will automatically renew unless cancelled through your payment provider (Apple, Google, etc.) before the renewal date.

  • We do not process or store your full payment card details.


4. Service Availability

  • We strive to provide a reliable service, but we do not guarantee uninterrupted access.

  • Maintenance, technical issues, or circumstances beyond our control may affect availability.


5. Limitation of Liability

  • Protected VPN is provided on an “as is” and “as available” basis.

  • To the maximum extent permitted by law, CyberSentry Ltd shall not be liable for any indirect, incidental, or consequential damages arising from use of the service.


6. Privacy

Your use of Protected VPN is also governed by our Privacy Policy.


7. Termination

We may suspend or terminate your account if you:

  • Violate these Terms.

  • Misuse the service.

  • Engage in illegal activity through Protected VPN.


8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


9. Contact Us

If you have questions about these Terms, contact us at:


Protected VPN
Operated by CyberSentry Ltd
Ridown Building, Fulcrum 2, Solent Way,
PO15 7FN, Portsmouth, Hampshire, UK
Email: support@protected.co.uk